Delivery & Returns


Delivery & Returns

Our delivery options are designed to make it as easy as possible for you to get your products delivered when and where you need them.


Orders for products in stock, and made before 14:00 Monday - Friday, the same day will be sent by default. For orders that are requested the same day but made after 14:00 please call our customer service at tel: 040-59 51 00.

If express delivery is desired for the following day, this is offered at an additional cost. These delivery options are not available online, so please contact our customer service for further information.

When ordering products with different delivery times, it is possible to choose to receive the order in several different shipment or as a single delivery. These options can be selected during the purchase and a date can be filled in for the desired delivery date.

The delivery date stated in your shopping cart is the date we deliver your order. Customers who wish for a faster delivery than the specified date should contact customer service or local distributor to investigate alternative options.

All orders of more than SEK 3500,00 qualify for free delivery. Shipping costs will be added to orders below SEK 3500,00 depending on the weight of the shipment, calculated at intervals of 5 kg and adjusted annually according to market pricing.

All orders can be tracked online from within My Account. Visit the Open Orders page and select the relevant order to view current order status and, where available, parcel tracking for individual shipments.

 

All orders, whether ordered online or via an alternative method can be viewed online when logged in within My Account. Customers can browse the list of all orders or search by purchase order number or by our sales order number provided at order placement.

Clicking on the sales order number will provide full order details including ordered part numbers and quantities and price and, where available, parcel tracking for individual shipments.

To return an item, please complete the returns form here.

Call +46 40 59 51 00

Monday - Thursday: 08:00-16:00

Friday: 08:00-15:30

Email SEnorgren@imi-precision.com

Our expert teams are available to answer your emails 08:00 till 16:00 Monday to Thursday and 08:00-15:30 on Friday.